Shipping Policy

Thank you for choosing EGE SYSOFT. We are committed to delivering your products efficiently and securely. Please review our shipping policy carefully below.

1. Product Delivery Methods

 - Digital License Activation Keys: These products are delivered electronically via email shortly after purchase. No physical shipping is involved.

 - Electronics & Physical Products: All physical items are shipped using our Standard Shipping service unless an alternative option is selected.

2. Shipping Options

 - Standard Shipping: This is our default shipping method. Standard shipping charges apply and will be calculated based on the item’s size, weight, and destination.

 - Express/Secure Shipping: If you require express or secure shipping, please contact our customer support before placing your order. We offer tailored shipping options to fit your needs, though additional charges may apply.

3. Shipping Areas

 - Coverage: We currently ship orders only within the European Union and the United Kingdom.

 - Note: Orders to addresses outside of these regions cannot be processed for shipping at this time.

4. Order Processing and Delivery Times

 - Order Processing: All orders are processed within 1-2 business days after purchase confirmation. Please note that during peak periods or holidays, processing times may be slightly extended.

 - Standard Delivery Time: For physical products, estimated delivery times are typically between 4 to 12 business days after dispatch. Delivery times may vary by location/country and are subject to delays due to factors like customs processes, severe weather, or carrier issues.

 - Tracking: Once your order is dispatched, you will receive an email with tracking information (where available) so you can monitor your shipment’s progress.

5. Shipping Charges and Additional Fees

 - Standard Charges: Standard shipping fees are applied at checkout. These fees are based on the dimensions, weight of the package, and the destination region.

 - Customs, Taxes & Duties: For shipments within the EU and UK, customs duties and import taxes are typically not applicable. However, if any additional charges are imposed by local authorities, they will be the customer's responsibility.

6. Customer Support & Contact Information

If you have any questions regarding your order, need assistance with express or secure shipping options, or if there is an issue with your delivery, please do not hesitate to contact us:

    - Email: info@egesysoft.com

    - Phone: 015751219941

7. Policy Updates

We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of any updates.

Thank you for shopping at EGE SYSOFT. We are dedicated to providing you with a reliable and efficient delivery experience. Should you have any further questions, feel free to reach out to our support team.

Enjoy your shopping experience!